SHIPPING AND RETURNS

/SHIPPING AND RETURNS
SHIPPING AND RETURNS 2019-08-15T04:03:17+00:00

SHIPPING

 

We ship all orders via Australian Post and aim to dispatch within 7-10 working days of receiving your order. Every delivery must be signed by a person 18 years and older to confirm it is being delivered to the intended recipient. In accordance with Liquor Licensing law, in all circumstances the addressee must receive the package and under no circumstance will the package be left unattended. In the event no one is at home at the time of delivery, a calling card will be left and the wine will need to be collected from the local Post Office. Stonegaze Vineyard takes no responsibility for wine left unattended.

We only ship within Australia. Shipping rates are per bottle as follows, and are outlined at the checkout:

Perth Metro – $12.50

WA Country – $15.00

Other Mainland Capital Cities – $15.00

Country & Tasmania – $20.00

Note: free shipping on orders of 6 bottles or more

Please contact us for prices on international shipping.

Returns

In the unlikely event there is a problem with your order, please contact Stonegate Vineyard and we will endeavor to rectify the problem if it is due to our fault.